Terms & Conditions
Effective Date: 1st April 2026
Welcome to Freggs Agri Products. By accessing, browsing, or using our website and mobile application, you agree to comply with and be bound by the following Terms & Conditions, together with our Privacy Policy and other applicable policies. If you do not agree with these terms, kindly refrain from using our services.
1. User Registration & Account Information
To place an order through the Freggs website or mobile application, customers may be required to register by providing accurate and complete information.
By creating an account, you agree to:
- Provide true, current, and complete information
- Maintain and update your account details whenever necessary
- Be responsible for activities carried out under your account credentials
2. Order Placement & Acceptance
- Orders placed through the website or mobile application are subject to acceptance and availability.
- Once an order is placed, customers may receive confirmation through SMS, email, phone call, or mobile notification.
- Receipt of order confirmation does not guarantee acceptance; Freggs reserves the right to reject or cancel orders due to product availability, operational constraints, pricing errors, or other valid reasons.
- Delivery schedules will be executed as per the predefined delivery patterns and service areas of Freggs Agri Products.
3. Delivery Terms
- Deliveries will be made according to the delivery schedule applicable to your location.
- Customers are requested to ensure availability at the delivery address during the expected delivery time.
- Delays caused by weather conditions, unforeseen circumstances, or logistical disruptions may affect delivery timelines.
4. Return of Reusable Packaging / Bottles
Where applicable, reusable bottles, containers, trays, or packaging materials supplied by Freggs should be returned regularly as instructed.
Failure to return reusable items may result in additional charges or replacement costs as determined by Freggs Agri Products.
5. Product Pricing
- Prices of products may vary depending on location, delivery zones, market conditions, and product category.
- Final pricing applicable to your order will be displayed at checkout before payment confirmation.
- Freggs Agri Products reserves the right to revise prices periodically without prior notice.
6. Payments
Payments for orders can be made through:
- Online payment methods available on the Freggs website or mobile application
- UPI, debit cards, credit cards, net banking, or supported payment gateways
- Cash collection (where applicable and supported)
All payments are subject to successful transaction authorization.
7. Payment Failures
Freggs Agri Products shall not be held responsible for failed transactions arising due to:
- Banking issues
- Payment gateway failures
- Insufficient balance
- Network interruptions
- Technical errors beyond our control
Customers are advised to verify payment status before placing repeat orders.
8. Dishonoured Payments
In cases where cheque payments or other deferred payment methods are returned due to insufficient funds, signature mismatch, or technical reasons, customers may be liable to pay applicable penalty charges, banking charges, or additional processing fees.
9. Cancellation & Refunds
Order cancellations and refunds shall be governed by the applicable:
- Cancellation Policy
- Refund Policy
Customers are encouraged to review these policies before making purchases.
10. Limitation of Liability
Freggs Agri Products shall not be liable for indirect, incidental, or consequential losses resulting from delays, interruptions, inability to access services, or circumstances beyond reasonable control.
11. Changes to Terms & Conditions
Freggs Agri Products reserves the right to modify, update, or revise these Terms & Conditions at any time without prior notice. Continued use of our services after updates constitutes acceptance of the revised terms.
12. Contact Information
For queries regarding orders, payments, deliveries, or policies, contact us:
Freggs Agri Products
📞 Phone: +91 720 728 2323
📧 Email: info@freggs.in
📱 Mobile Application: Freggs App
By using the Freggs website or mobile application, you acknowledge that you have read, understood, and agreed to these Terms & Conditions.