Privacy Policy
Effective Date: 1st April 2026
At Freggs Agri Products, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard the information you provide while using our website, mobile application, and services.
By accessing our website or purchasing our products, you agree to the terms outlined in this Privacy Policy.
1. Information We Collect
We may collect the following types of information:
Personal Information
- Name
- Mobile number
- Email address
- Delivery/Billing address
- Payment information (processed securely through third-party payment providers)
Non-Personal Information
- Browser type and device information
- IP address
- Website usage data and cookies
- Pages visited and browsing activity
2. How We Use Your Information
The information collected may be used for:
- Processing and fulfilling orders
- Managing deliveries and customer support requests
- Sending order confirmations, updates, and notifications
- Improving website functionality and customer experience
- Resolving complaints, refunds, or cancellations
- Communicating promotional offers or service updates (only when applicable)
3. Payment Security
All online payments are processed through secure third-party payment gateways. Freggs Agri Products does not store sensitive card or banking details on its servers.
4. Sharing of Information
We do not sell, rent, or trade your personal information to third parties. Information may only be shared with:
- Delivery partners for order fulfilment
- Payment gateway providers for transaction processing
- Regulatory authorities when legally required
5. Cookies & Tracking Technologies
Our website may use cookies and similar technologies to improve user experience, analyse traffic, and remember customer preferences.
Users may choose to disable cookies through browser settings; however, some website features may not function properly.
6. Data Protection
We implement reasonable security measures to protect customer information from unauthorised access, misuse, alteration, or disclosure. While we strive to protect your information, no online transmission can be guaranteed as completely secure.
7. Customer Rights
Customers may request to:
- Access or update personal information
- Correct inaccurate details
- Request deletion of personal data where applicable
- Withdraw consent for promotional communications
8. Third-Party Links
Our website may contain links to external websites. Freggs Agri Products is not responsible for the privacy practices or content of third-party websites.
9. Changes to Privacy Policy
Freggs Agri Products reserves the right to modify or update this Privacy Policy at any time. Changes will be effective immediately upon posting on the website.
We encourage customers to review this page periodically.
10. Contact Us
For questions regarding this Privacy Policy or concerns related to your personal information, please contact us:
Freggs Agri Products
📞 Phone: +91 720 728 2323
📧 Email: info@freggs.in
📱 Mobile Application: Freggs App
By using our website and services, you acknowledge that you have read and agreed to this Privacy Policy.