Refund Policy
At Freggs Agri Products, customer satisfaction is our priority. We strive to ensure quality products and services for all our customers. However, if you are not satisfied with your purchase or service experience, please review our refund policy below.
Eligibility for Refunds
Refund requests may be considered under the following circumstances:
- The customer is dissatisfied with the product or service provided.
- The reason for dissatisfaction is genuine and validated after review or investigation by our team.
- The refund request is raised within the applicable time frame communicated during purchase.
Please read all product details, terms, and conditions carefully before placing an order, as they contain important information regarding the product or service being purchased.
Refund Approval
Once a refund request is received, our team will review the concern and determine eligibility. Approved refunds will be processed accordingly.
Refund Method
- For payments made through credit/debit cards, the refund amount will be credited back to the original card used during the purchase.
- For payments made through UPI, payment gateways, or online banking, refunds will be processed to the original payment source used for the transaction.
- Refund processing timelines may vary depending on the payment provider or banking institution.
Non-Refundable Situations
Refunds may not be applicable in cases involving:
- Incorrect information provided by the customer during ordering.
- Delayed requests beyond the eligible period.
- Products or services already consumed, used, or delivered successfully without valid concerns.
Contact Us
For refund-related queries or requests, please contact us through:
Customer Support: +91 720 728 2323
Email: info@freggs.in
Mobile Application: Freggs App
By using our website and services, you acknowledge that you have read and agreed to this Refund Policy.